Engaging ideas, transforming minds
Engaging ideas, transforming minds

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Canadian Scholars
355 pages
6.75 x 9.75 inches
October 2019
Print ISBN: 9781773381510


Written to reflect a diverse Canada, Intercultural Communication is a practical guide that provides readers with effective approaches to intercultural communication theories and strategies. Situating readers in real, complex, and extraordinary intercultural scenarios, each chapter walks students through examples of how to manage conversations in appropriate and meaningful ways, while exploring how social and cultural practices might present common and uncommon implications. Key topics include verbal and non-verbal communication, cultural values, self-awareness, stereotypes, and digital communications. Packed with Canadian content, current examples, and tools for learning, this core text is ideal for students enrolled in intercultural communication or cross-cultural communication courses, including studies in business, education, social work, health care, and law enforcement.


Table of Contents

List of Figures

List of Tables

List of Text Boxes

List of Pause for Thought Questions



Chapter 1: Are Intercultural Communication Skills Optional?

Chapter 2: Fundamentals of Communication

Chapter 3: History, Dominant Paradigm, and Foundational Theories

Chapter 4: Continuing Issues and Evolving Theories

Chapter 5: Studying Intercultural Communication from a Canadian Perspective

Chapter 6: The Roles of Identity in Intercultural Communication

Chapter 7: Canadian Legislation and International Mandates

Chapter 8: The Formation of Attitudes, Assumptions, and Presumptions

Chapter 9: Biases, Stereotypes, Prejudices, and Discrimination

Chapter 10: A Multidisciplinary Strategy for Intercultural Communication

Chapter 11: Reviewing the Argument Advocating Intercultural Communication

Chapter 12: Beyond Our Borders—Intercultural Communication for a Global Context


Author Biographies


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